Tourism Office

-    Informing tourists about Calella and the surrounding area;cultural activities, shows, prices, transport, museums, accommodation….

-    Helping visitors who have arrived without booking accommodation (especially in
high season).

-    The coordination of the tourism offices in Sant Jaume street and passeig de les Roques.

-    Aiding tourists who have been victims of crime, e.g. notifying credit card companies of their loss, contacting the consulate or family...

-    Attending national or international trade fairs.

-    General and promotional correspondence.

-    Electronic mail.

-    Data base preparation.

-    Control, printing and correction of Tourist Board promotional material.

-    Distribution of material to trade fairs, tourist offices, travel agencies (national and international).

-    Translation of letters/documents for all departments of Calella town hall:
mayor, culture, sports, web page, etc.

-    Translations in person or by telephone for the local police, courts etc.

-    Assistance at events organised by the Tourist Board of Catalonia and
 Barcelona Tourist Board (the next will be held in Calella).

-    Training courses organised by the Barcelona parliament.

-    Preparation and coordination between town hall departments of the documents needed for obtaining the beach blue flag.

-    Coordination of concerts and the International Festival of Music.

-    Organisation of travel agencies visits to Calella.

-    Office of Consumer advice: aiding visitors with queries and completing the Catalan parliament complaint forms.

-    Monthly contact with hotels/campings/apartments to compile data on number of visitors.

-    Compile data on activities and visits to the various tourism offices.

-    Maintain a file on tourist information of Catalonia, Spain and the rest of the world.

  This material can be consulted, free of charge, on request at the Catalonian parliament,  Turespaña, or other provincial offices. Also at consulates and tourism offices outside Spain.

-    Delivery of statistics and information to students for their work or studies.

-    Cultural calendar. Coordination of activities arranged by the town hall and culture department. Translation in 4 languages.

-    Translating into 4 languages all promotional material aforementioned, all documents required by the organisation Calella Activa and all material produced by the town hall on their activities and meetings.

-    Control of the budget, billing and work with the Calella town hall system SICALWIN.

-    Attendance at the meetings of the local Tourist board, minute taking, and preparation of  all documents and reports.

-    Design, maintenance and translation in 4 languages of all web pages.

-    News service by e-mail (Infoservei).

-    Grant petitions: preparation of all documents and correspondence for state tourist office in Barcelona.